Private Individual
Travel Assistant

Hire an AI-based Telegram bot to enhance
guest engagement and boost non-room revenue.

Many travelers face various challenges when planning and undertaking trips. Hotel managers and administrators are often overwhelmed and physically unable to devote enough time to all customer requests:

• Information Overload for Customers: Travelers frequently need to sift through a vast amount of information online, leading to confusion and wasted time. It is challenging for hotel managers and administrators to convey the necessary information to customers promptly and in a convenient format.

• Limited Feedback Mechanisms: Hotels struggle with effectively gathering customer feedback, resulting in missed opportunities for improvement.

• Inconvenient Booking Processes: Booking hotel rooms and other services can be cumbersome, requiring multiple steps and interactions with different platforms.

• Underutilization of Additional Services: Hotels often fail to effectively promote and sell additional services to their guests, leading to missed revenue opportunities.

Problem

Solution

PITA (Private Individual Travel Assistant) addresses these issues through integration with Telegram and AI:

• Information Provision: PITA delivers personalized travel information via a conversational interface in Telegram, allowing travelers to quickly access relevant information through text and voice queries, and enabling managers and administrators to efficiently convey this information to clients.

• Feedback Collection: The assistant can request feedback from users at various stages of their trip, providing hotels with timely and valuable insights.

• Booking Capabilities: PITA enables users to book hotel rooms directly through the assistant, simplifying the process and enhancing the user experience.

• Promotion of Additional Services: PITA informs guests about and facilitates the purchase of additional services offered by hotels, such as spa treatments, restaurant reservations, and local tours.