Privacy Policy for PITA (Private Individual Travel Assistant)
Welcome to PITA, a service provided through a Telegram bot, which integrates with AI technology to assist users in obtaining information and booking services from hotels. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our service. By using PITA, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information that you voluntarily provide to us when using PITA, such as your name, contact details (e.g., email address, phone number), and any other information you choose to provide.
1.2 Usage Data: We may collect data on how you use the PITA service, including interaction with the bot, preferences, and settings. This data helps us improve the service and customize the user experience.
1.3 Technical Data: We may collect technical information such as your IP address, device type, browser type, and other information related to your use of the service. This data is collected to ensure the proper functioning and security of our service.
2. How We Use Your Information
2.1 Service Provision: We use your personal information to provide, operate, and maintain the PITA service, including responding to your requests and facilitating bookings and purchases of services.
2.2 Service Improvement: We use collected data to analyze how users interact with PITA, helping us enhance and improve the service, troubleshoot issues, and develop new features.
2.3 Communication: We may use your contact information to communicate with you about your use of the service, updates, promotions, and other relevant information. You can opt out of promotional communications at any time.
2.4 Legal Compliance: We may use your information as required by law or regulation, or to protect our rights, privacy, safety, or property, and/or that of our users.
3. Sharing Your Information
3.1 Service Providers: We may share your information with third-party service providers who assist us in providing the PITA service, such as hosting, data analysis, and customer service. These providers are required to use your information solely for the purposes of providing services to us.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
3.3 Legal Obligations: We may disclose your information if required to do so by law or in response to a valid request by a governmental authority, such as a court or regulatory body.
3.4 With Your Consent: We may share your personal information for any other purpose disclosed to you at the time we collect your information or with your consent.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us.
5. Your Rights
5.1 Access and Correction: You have the right to access the personal information we hold about you and to request correction of any inaccuracies.
5.2 Deletion and Restriction: You may request the deletion or restriction of your personal information in certain circumstances.
5.3 Objection: You may object to the processing of your personal information where we rely on legitimate interests as our legal basis.
5.4 Data Portability: You have the right to request the transfer of your personal information to another service provider.
To exercise any of these rights, please contact us using the contact information provided on our web-site.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website or within the PITA service. Your continued use of the service after any changes to this Privacy Policy will constitute your acceptance of the changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
Effective Date: July 28, 2024